Since we opened in 2008, we have entered a number of Tourism and Business Awards. The awards process is used as part of the yearly strategic planning for our business, and is a great way for us to keep on top of not just financial goals, but areas such as customer service, marketing and innovation.
We didn’t enter any awards this year – we had our first child instead! That kept us fairly busy …
(Mel and Grant had a baby … not David and Murray …)