tripadvisor_awardWe are the proud recipients of a 2012 TripAdvisor Certificate of Excellence Award! Only around 10% of accommodation properties listed with TripAdvisor receive this award each year, so a big Thank You to all our guests who have posted such wonderful feedback. To qualify for the Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travellers on TripAdvisor. Additional criteria include the volume of reviews received within the last 12 months and Management Responses.